Support
Email: destek@azelya.app
We usually reply within 1–2 business days. If it's about a purchase, please include the date and the product.
We usually reply within 1–2 business days. If it's about a purchase, please include the date and the product.
How do I cancel my subscription?
On your iPhone, go to Settings → Apple ID → Subscriptions, choose Azalea and cancel. Premium stays active until the end of the current period.
My crystals don't appear after buying.
Close the app completely and open it again. If they are still missing, email us the purchase date and we'll check your account right away.
I'd like a refund.
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
I don't know my birth time.
Write to us and we'll explain how to continue without it and which sections don't depend on the time.
Can I use the same account on another device?
Yes. Sign in with the same Apple or Google account and your details, crystals and Premium come with you.
How do I delete my account?
In the app, go to Profile → Delete Account. Your data is deleted within 30 days. See the Privacy Policy for details.