Privacy Policy
This policy explains how personal data is processed when you use the Azalea app (Azelya in Turkish) and the azelya.app website.
1. Data we process
- Account: name, email address, and the account identifier provided by Sign in with Apple or Google.
- Personal profile: date, time and place of birth with its coordinates. Optionally gender, relationship status, education, occupation and industry.
- Content you create: questions you ask and the answers you receive, birth details of people you add under Connections, your notes and mood entries, and your contributions to the shared intention circle.
- Purchases: crystal balance, subscription plan and expiry date, transaction records. We never receive your card details; payments are handled by Apple.
- Device and usage: app version, language, a device identifier used to prevent abuse, crash reports, and a push token for notifications.
- Location (only if you allow it): your current location is sent to our server to calculate time-of-day suggestions. It is not stored in your account; only your last location is remembered on your device. You can turn this off at any time in Settings.
2. Why we process it
- To create and manage your account
- To prepare your personal guide, daily suggestions, compatibility and timing insights from your birth details
- To generate personal texts with the help of AI
- To handle crystals and subscriptions
- To send notifications (if you allowed them)
- To keep the service secure, fix errors and improve it
- To meet legal obligations
3. Legal bases
Performance of a contract, legal obligations, legitimate interests, and your consent for AI-generated personal content and for transfers abroad (Turkish Personal Data Protection Law No. 6698, Art. 5 and 9; and, where applicable, GDPR Art. 6(1)(a), (b), (c) and (f)).
4. Who we share data with
Your data is shared only as needed with the providers we use to run the service, some of which are located outside Türkiye:
- Google LLC (Firebase): sign-in, database, crash reports, notifications; AI text generation
- Apple Inc.: Sign in with Apple, payments and subscriptions
- RevenueCat, Inc.: purchase verification and subscription status
- OpenAI, L.L.C. and Anthropic, PBC: AI-generated personal texts (only the information needed to write the text is sent)
- Hetzner Online GmbH (Germany): server hosting
- Amazon Web Services: sending service emails
We do not sell your data, we do not share it for advertising, and we do not track you across other apps or websites. Data may be disclosed to authorities where required by law.
5. Retention
- Account data: while your account is open; deleted within 30 days of a deletion request.
- Purchase and transaction records: as long as required by law (e.g. 5 years under Turkish tax law).
- Security logs: 2 years under Turkish Law No. 5651.
6. Deleting your account
7. Your rights
You can ask to access, correct or delete your data, learn who it was shared with, object to decisions based solely on automated processing, and withdraw consent at any time. Email destek@azelya.app; we reply free of charge within 30 days. You also have the right to complain to the Turkish Personal Data Protection Authority or, if you are in the EU/EEA, to your local supervisory authority.
8. Children
Azalea is not intended for anyone under 18, and we do not knowingly collect their data.
9. Security
Connections are encrypted with TLS and data is kept in databases protected by access rules. We never process payment card details.
10. Changes
We may update this policy. Important changes are announced in the app. The current version is always on this page.